This Privacy Policy describes how Gradient Solutions FZ-LLC (“Gradient Solutions”, “we”, “us”, “our”) collects, uses, and shares personal information when you visit gradientsolutions.ai, contact us, or engage our services.
1. Information we collect
- Information you provide. Name, email address, company, role, and anything you include in messages submitted via our contact form or email.
- Usage information. Pages visited, approximate location, device and browser type, and referring URL, collected via standard server logs and analytics.
- Cookies. Small files placed on your device to support core functionality and measure traffic. See our Cookies Policy for details.
2. How we use information
- To respond to inquiries and deliver the services you request.
- To improve the content, performance and security of our site.
- To send occasional communications about our services, where permitted by applicable law.
- To comply with legal obligations and enforce our Terms of Use.
3. Legal basis
Where required by law, we process personal information on the basis of your consent, the performance of a contract with you, our legitimate interests in operating and growing our business, or compliance with a legal obligation.
4. Sharing
We do not sell your personal information. We may share it with trusted service providers (such as hosting, email, and analytics vendors) that act on our behalf under appropriate confidentiality obligations, or when required to comply with applicable laws, a court order, or a lawful regulatory request.
5. International transfers
We are based in the United Arab Emirates and may process your information in the UAE and in other countries where our service providers operate. Where required, we put in place appropriate safeguards for cross-border transfers.
6. Data retention
We retain personal information only for as long as needed to fulfil the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to or restrict certain processing. To exercise your rights, contact us at contact@gradientsolutions.ai.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date at the top of this page reflects the most recent revision.
Questions? Email us at contact@gradientsolutions.ai.