Problem
Retail banks sit on rich customer signals but they live in silos. Relationship managers cannot see who is at risk, who is worth retaining, or what to offer next.
BankingLive demo
Customer Value Intelligence
A 360° customer brain for retail banking: churn, lifetime value, cross-sell and sentiment in one place.
Customer Value Intelligence
Interactive demo with mocked backend. Production runs on DataRobot with live model deployments.
Approach
A unified customer intelligence layer that scores every customer for churn risk, lifetime value, cross-sell propensity and sentiment, then surfaces them through a guided AI agent.
Outcomes
- Single view of customer value
- Proactive churn intervention
- Personalised cross-sell recommendations
- AI agent for relationship managers